Frequently Asked Questions

Shipping and Delivery

1. Do you ship knives to all states in the USA?

Yes, we ship to all states within the USA.

2. What are your shipping costs?

Shipping costs vary based on the order total and shipping address. We offer free standard shipping on orders over $50. For expedited shipping options and costs, please refer to the checkout page.

3. How long does it take to receive my order?

Order processing typically takes 2 business days. Once shipped, standard delivery takes 2 - 4 business days within the continental US. For expedited shipping options and delivery times, please refer to the checkout page.

Returns and Exchanges

1. What is your return policy for knives?

We offer a 30 day return policy for unused knives in their original condition. Customers are responsible for return shipping costs. For damaged or defective knives, please contact our customer support for a replacement or refund.

Legality and Safety

1. Are there any age restrictions on purchasing knives?

Yes, customers must be at least 18 years old to purchase knives from our website. We reserve the right to verify age upon checkout.

Payment and Security

1. What payment methods do you accept?

We accept all payment methods, e.g., Visa, Mastercard, American Express, PayPal, Apple Pay etc.

2. Is my payment information secure?

Yes, we employ industry-standard encryption technology to protect your payment information. Our website is PCI compliant to ensure the highest level of security for your transactions.

Additional Questions

1. Do you offer knife sharpening services?

We don't currently offer knife sharpening services, but we appreciate your interest! We're focused on providing high-quality knives and may explore additional services like sharpening in the future.

2. Do you sell knife accessories, such as sharpening stones or carrying cases?

We don't currently offer knife accessories, but we're always looking for ways to improve and expand our offerings. Stay tuned for potential future additions that will complement your knife purchases!

3. Can I personalize a knife with engraving?

Yes, we offer custom engraving services, allowing you to add a personal touch to your knife. This option is available for an additional fee, and we're happy to help you create a truly unique piece.

4. Do you offer gift certificates?

No, we don't currently offer gift certificates.

5. How can I track my order?

You will receive a shipping confirmation email with a tracking number. You can track your order using the provided link.